dK
darren K

1 reviews | Active since Nov 2015

18 Aug 2016, 17:07

bad service

<p>I paid my account and my cell phone is blocked. The Mtn At Rivonoia & Summit Road - Morningside.</p> <p>Staff said it will take two hlours and still blocked. Please unblock the account my number is ********** 210 or ********** 278. i need the phones to be unblocked or mtn will pay for my fess i am lossing and ihave a sick person who needes trhe phone to phone if he needs my help. If not down I am going to the press or radio and my Attorneys will deal withit.</p> <p> </p> <p>Darren Kelly</p> <p> </p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Aug 2016, 13:26
Official

Good Day Darren

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Please be advised that as per our systems your services are active. Should you need further assistance, please call 808 and select option 0 to be transferred to a consultant.

We would like to assure you that we are actively working to improve our service levels.

Kind Regards,

Zukiswa

REQ: **********