1 reviews | Active since Jul 2016

13 Jul 2016, 06:22

BAD SERVICE

<p>MTN the Grove Nelspruit has not been able to fix our data line for the past 3 months. We are a large company with multiple data contracts and still absolutely nothing has been done. We keep getting told by the sales consultant that they will look into the problem and nothing ever gets resolved</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Jul 2016, 07:49
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been referred to the management team of the store for urgent attention. They will investigate and revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********