1 reviews | Active since Jul 2016
Bad service
<p>Last week I typed a repoty about Mtn and to date have had no comeback</p>
Thank you for your post
Kindly take note that we have sent a request to the relevant division to provide us with a copy of your contract so that we can view the contract price you signed for. As soon as the documentation is received the matter regarding contract price will be attended to. Please note that the turnaround time for the document to be received is 3 working days.
In regards to the usage dispute, charges were validated and deemed valid for international sms, local sms and local voice calls. You may contact care on 808 for a detailed itemised billing to view usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ: **********
Thank you for your post
Kindly take note that we have sent a request to the relevant division to provide us with a copy of your contract so that we can view the contract price you signed for. As soon as the documentation is received the matter regarding contract price will be attended to. Please note that the turnaround time for the document to be received is 3 working days.
In regards to the usage dispute, charges were validated and deemed valid for international sms, local sms and local voice calls. You may contact care on 808 for a detailed itemised billing to view usage.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ: **********