1 reviews | Active since Jun 2016
bad service
<p>have a contract with mtn the contract amount is 399 but their debiting 424,called the call centre for an explanation am told to go to branch for an explanation,even though i entered into the contract via online store.</p>
Good day K****tso,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with technical support to investigate your account, REQ: ********** .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day K****tso,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with technical support to investigate your account, REQ: ********** .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********