Bad service

<p>Dear Sir/Madam</p> <p>I had an account with MTN for more than 10yrs</p> <p>My challenge started when I was due for upgrade. The agreement was that they send me airtime for R150 and I pay 190 I think but u noticed they were taking R390 instead</p> <p>I went to eastrand mall where I did the upgrade and took it up with Gavin who helped with my upgrade he promised to sort it out. I kept going there for more than a month</p> <p>He gave me reference no's every time I go there. ...usd ********** <br /> ********** 96<br /> ********** <br /> ***4064<br />And promised to sort it out</p> <p>To my surprise one day my phone stopped working I couldn't receive calls and when I called MTN they told me my line is been suspended.</p> <p>I went back to Gavin he still said his working on it</p> <p>Now I receive calls from debt collectors and my name is on itc</p> <p>Please help me sort out this problem</p> <p>Thanks <br />Z P Mthombeni</p>