1 reviews | Active since Jun 2016
bad service
<p>My friend has been trying to cancel her contracts with mtn for over 6 Weeks now and is being given the run around. She doesnt want it renewed, both contracts are paid, the branch were the mtn shop is located and the peolpe are useless, just giving her a number to phone, then she phones that number and then gets anothet run around.......getting her absolutely nowhere. Here name is. MM mothibatsela, id number 891128 02****2</p>
Good Day Brnat,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Good Day Brnat,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********