Bad service
<p>I have been a subscriber since 2005 and have requested a sim swap twice - MTN keeps sending me smses telling me it has been cancelled. WHY? it is a simple request, a micro sim swap - ***-987. PLEASE </p>
Good day Lestie West,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records a sim swap went through successfully on the Network on the 27 May 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our
service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good day Lestie West,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records a sim swap went through successfully on the Network on the 27 May 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our
service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,