Bad service
<p>I've recied horrible service from MTN since January 2016, I've requested to be moved to pre-paid as my contract had expired and this was only done last month, now I want to port to another service provider and they say my request was declined, dont I have a choice in the matter? why am i bound to them? They were to pay me back my money that they took even after I had asked that they stop debiting me because I want to move from contract services. What the hell is going on???</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly write back to us with your account details, we will attend to the matter accordingly alternatively you can contact our port support help desk on *** (free from an MTN cellphone number).
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly write back to us with your account details, we will attend to the matter accordingly alternatively you can contact our port support help desk on *** (free from an MTN cellphone number).
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***