1 reviews | Active since Jan 2016
Bad service
<p>I have sent my phone since it got damaged on the !5th of March 2016, I have been paying for the insurance every moth and still dont have any response from them. I try calling everyday because I havent had a phone for the past month. This is the worst service I have ever recweived. I am even planning on canceling this contract because I am struggling without a phone.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***