SG
Salaam G
1 reviews | Active since Apr 2013
11 May 2016, 05:17
Bad Service
<p>I recently upgraded to the mychoice500mb 40" tv deal , I have been trying to find out if I can track the delivery of the tv , no luck with customer care ,808 number , mailing the store I upgraded at. Where's the customer service in providing feedback or keeping cutomers updated? All I hare is they cant help !</p>
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Replies (1)
MTN South Africa's replyOfficial
16 May 2016, 11:46Good Day Salaam
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply16 May 2016, 11:46
Official
Good Day Salaam
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***