Bad service

<p> </p> <div id="m3958" cl***="mail-message expanded" style="color: #000000; font-family: sans-serif; widows: auto;"> <div cl***="mail-message-content collapsible zoom-normal mail-show-images" style="margin-top: 16px; margin-bottom: 16px; zoom: 2.72561;"> <div style="display: table; width: 328px;"> <p dir="ltr">Dear Sir/Madam</p> <p dir="ltr">I had an account with MTN for more than 10yrs</p> <p dir="ltr">My challenge started when I was due for upgrade. The agreement was that they send me airtime for R150 and I pay 190 I think but u noticed they were taking R390 instead</p> <p dir="ltr">I went to eastrand mall where I did the upgrade and took it up with Gavin who helped with my upgrade he promised to sort it out. I kept going there for more than a month</p> <p dir="ltr">He gave me reference no's every time I go there. ...usd ***<br /> ***<br /> ***<br /> ***4064<br />And promised to sort it out</p> <p dir="ltr">To my surprise one day my phone stopped working I couldn't receive calls and when I called MTN they told me my line is been suspended.</p> <p dir="ltr">I went back to Gavin he still said his working on it</p> <p dir="ltr">Now I receive calls from debt collectors and my name is on itc</p> <p dir="ltr">Please help me sort out this problem</p> <p dir="ltr">Thanks <br />Z P Mthombeni</p> </div> </div> <div cl***="mail-message-footer spacer collapsible" style="height: 0px;"> </div> </div> <div id="m3978" cl***="mail-message expanded" style="color: #000000; font-family: sans-serif; widows: auto;"> </div> <div id="m3958" cl***="mail-message expanded" style="color: #000000; font-family: sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> <div cl***="mail-message-content collapsible zoom-normal mail-show-images" style="display: block; margin: 16px 0px; zoom: 2.***;"> <div style="display: table; width: 328px;"> <p dir="ltr">Dear Sir/Madam</p> <p dir="ltr">I had an account with MTN for more than 10yrs</p> <p dir="ltr">My challenge started when I was due for upgrade. The agreement was that they send me airtime for R150 and I pay 190 I think but u noticed they were taking R390 instead</p> <p dir="ltr">I went to eastrand mall where I did the upgrade and took it up with Gavin who helped with my upgrade he promised to sort it out. I kept going there for more than a month</p> <p dir="ltr">He gave me reference no's every time I go there. ...usd ***<br /> ***<br /> ***<br /> ***4064<br />And promised to sort it out</p> <p dir="ltr">To my surprise one day my phone stopped working I couldn't receive calls and when I called MTN they told me my line is been suspended.</p> <p dir="ltr">I went back to Gavin he still said his working on it</p> <p dir="ltr">Now I receive calls from debt collectors and my name is on itc</p> <p dir="ltr">Please help me sort out this problem</p> <p dir="ltr">Thanks <br />Z P Mthombeni</p> </div> </div> <div cl***="mail-message-footer spacer collapsible" style="display: block; height: 0px;"> </div> </div>