LE
Lynne E

1 reviews | Active since May 2016

04 May 2016, 08:32

BAD SERVICE

i have been trying to get hold of a consultant since this morning at 08h30 in order to cancel my contract as I was a customer of altech autopage and was directed to phone mtn in May - but there is NO ANSWER.

0
Replies (2)
MTN South Africa
MTN South Africa's reply18 May 2016, 10:02
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please provide us with your cell phone number or ID number if you have not been assisted. We will be able to assist.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ:***

MTN South Africa
MTN South Africa's reply18 May 2016, 10:03
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please provide us with your cell phone number or ID number if you have not been assisted. We will be able to assist.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Thabelo

REQ:***