bad service

In all this back and forth BS for almost a month, not once has someone senior called to resolve this issue. After my last complaint I was told to call 173, I did and spoke to a supervisor named Menzi, who didn't really help much as he couldn't provide me with what I asked for. I gave him my email address and guess what I received no email and this was on the 12/04/2016. I'm am so over MTN and their service and their network, your network only knows how to ***** airtime and data and blame the devices even though all data connections are OFF!!! That's WHY it's called a smartphone as u never know what it's doing as one of YOUR CA put it....that's some magical BS!!!<br> I KNOW THIS MATTER WILL NEVER BE RESOLVED AS YOU'RE NOT CAPABLE OF RESOLVING IT...SO DONT BOTHER ESCALATING AS NOTHING GETS DONE...I WILL BE CHANGING MY NETWORK, PLEASE REFRAIN FROM SENDING ME PROMOTIONAL EMAILS AND SMS'S<br>