CJvR
Cale Jansen van Rensburg
1 reviews | Active since Sept 2012
07 Feb 2015, 16:25
Bad Service
I came to the store to stop ********** contracts opened up on my name. Before I could say anything else she rudely stopped me telling me what I need to stop them, when enquiring more information as to how this happened she just kept saying, rudely I might add, that she doesn't know and she is not even willing to find out. No wonder I never took out a contract with pathetic service like this.
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Replies (1)
MTN South Africa's replyOfficial
19 Feb 2015, 10:39Hello CaleMichael,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
In order for the ********** contracts to be stopped you will need to provide us with an affidavit disputing the account and a copy of your certified ID copy. Please send the documents to ***, please also quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
In order for the ********** contracts to be stopped you will need to provide us with an affidavit disputing the account and a copy of your certified ID copy. Please send the documents to ***, please also quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply19 Feb 2015, 10:39
Official
Hello CaleMichael,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
In order for the ********** contracts to be stopped you will need to provide us with an affidavit disputing the account and a copy of your certified ID copy. Please send the documents to ***, please also quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
In order for the ********** contracts to be stopped you will need to provide us with an affidavit disputing the account and a copy of your certified ID copy. Please send the documents to ***, please also quote the reference number provided below.
Thank you
Wenzile Masina
REQ:***
Best regards,