1 reviews | Active since May 2015
Bad Service
I have been having bad service from MTN ever since last year Nov 2014. Never ending billing issues. The newest problem I am having is that they do not allocated payments. <br> I am very upset with MTN you have been given me trouble with my account ever since I moved over from Nashua mobile. I am sick and tired of emailing and calling and fighting with you. Please attend to my query in a matter of urgency? <br> Proof of payment for 5 May for my account payment of R449.01 was send to [Email Removed] and [Email Removed] No feedback was given to me about this account. I receive daily sms from MTN my account is outstanding. I don't understand why. My account for May was paid!!!!!!<br> <br> I have made payment again on 27th May 2015 and send proof of payment again. Waiting for a response on my query!<br> <br> You did not allocate the payment for 5th of May into my account ? There is why my account is showing in arrears. I have now made double payments in May ????<br> <br> Can someone PLEASE PLEASE PLEASE CALL ME!!!!<br> <br> Thank You <br> <br> <br>
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the banking department for the funds to be allocated.
Thank you
Wenzile Masina
REQ:***
Best regards,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the banking department for the funds to be allocated.
Thank you
Wenzile Masina
REQ:***
Best regards,
