GJ
Gunner J
1 reviews | Active since Jul 2010
17 May 2015, 16:05
bad service
I must confess I will never never take out MTN contract again.Been with them for 14 years.Handed over paid 10000 rand they canr re connect me.I had to go to MTN stores 5 times .From their site it shows its on but im not connected.Cant wait to cancel this pathetic service.<br>
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Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 13:05Hello gunner14,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is not our intention to dissatisfy any of our valued clients. If you may please advise us what you were enquiring about or provide us with a reference number so we can assist further.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Winnie
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is not our intention to dissatisfy any of our valued clients. If you may please advise us what you were enquiring about or provide us with a reference number so we can assist further.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply18 May 2015, 13:05
Official
Hello gunner14,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is not our intention to dissatisfy any of our valued clients. If you may please advise us what you were enquiring about or provide us with a reference number so we can assist further.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Winnie
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is not our intention to dissatisfy any of our valued clients. If you may please advise us what you were enquiring about or provide us with a reference number so we can assist further.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Winnie
REQ:***
Best regards,