DM
Dani M

1 reviews | Active since May 2015

09 May 2015, 06:06

Bad service

As I walk in to the store two of the employees were also coming in , they just pass me an went in to the back, two of other male colleagues were busy with clients, an this people walk back an forth without even acknowledge me at all, I stood there in the middle an that was it, after almost 10 min of standing there I finally went to one of the ladies and ask if anyone can help me an she just sad no the others have knocked off which I understand, but what would it have cost all three stuff members to greet me or even ask me to take a seat someone will help as soon as they are available, they literally pass me go to the back print and come back as if I was not there, Then I just left, I'm really shocked to still find a service like that in our country, an it's not the first time, that MTN next to Mr price in Menlyn shopping center probably has the worse service ever

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 May 2015, 15:11
Official
Hello DaniF,

Thank you for addressing your concern with us.

The matter is being investigated and we will revert with a resolution shortly.

Kind regards
MTN

Best regards,