CvdM
Cherice van der Mescht
1 reviews | Active since May 2015
04 May 2015, 20:35
BAD SERVICE!!!
My contract has been suspended since Saturday, 2nd May 2015. I have been trying to contact the MTN Customer Service on 808 and NO ANSWER until tonight!!!! I made a bunch of calls and have been holding for more than 15 minutes EACH TIME!!! <br> <br> I left a complaint at the MTN website, reference REQ:***. I also went to the MTN branch in Jacaranda Center, they could not assist me either... BAD SERVICE!!!!!<br> <br> CAN THEY PLEASE ACTIVATE MY ACCOUNT??
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MTN South Africa's replyOfficial
13 May 2015, 17:52Hello Cherice02,
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that the account was reactivated on the 5th May 2015.
Regards,
Peggy
REQ:***
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that the account was reactivated on the 5th May 2015.
Regards,
Peggy
REQ:***
MTN South Africa's reply13 May 2015, 17:52
Official
Hello Cherice02,
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that the account was reactivated on the 5th May 2015.
Regards,
Peggy
REQ:***
Thank you for your post.
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our records show that the account was reactivated on the 5th May 2015.
Regards,
Peggy
REQ:***