1 reviews | Active since Jun 2017
BAD SERVICE
<p>On 26 June 2017 i placed a complaint about the service of MTN and Edgars Maponya Mall. Edagrs Head office is alleged to be attending to my query in correspondance with MTN South Africa but surprisingly there is no feedback or any written correspondance with regards to progress as per the refund request. MTN Repairs and Edgars are really taking advantage of thier client and robbing them out of their hard earned money</p> <p> </p> <p>To date my query is stil pending with no REAL way forward. Instead im being sent from pillar to post with Mr Nyembe, manager at Edgars Maponya Mall refusing to send me any written correspondance with regards to my complaint. he insisted on communicating with via telephone and not giving me any feedback unless i keep having to call to check with the cellphone counter manager Bongani. But stil</p> <p> </p> <p>i would like to urge all cellphone subscribers to STOP SPENDING their HARD earned money at these Retail Giant who are only happy to take your money and but the aftersale service takes you from pillar to post with no one taking accountability.</p>
i have just received a response from MTN Complaints Management Team, i'm really anxious to see if this will REALLY resolve my issue. As they did respond before but i still found myself exactly where i started with regards to my query
i have just received a response from MTN Complaints Management Team, i'm really anxious to see if this will REALLY resolve my issue. As they did respond before but i still found myself exactly where i started with regards to my query
