1 reviews | Active since Nov 2016

01 Aug 2017, 13:16

Bad service

<p>I got a cellphone contract ********** 071 it's been y months without service I asked they said it on legal . I phoned legal department they say it's not with them iam real furious. No body tells me what's wrong so we can rectify the problem </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Aug 2017, 21:57
Official

Thank you for your post.

We acknowledge the receipt of your complaint.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with Legal department to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

regards

mike

Complaints Management Team
Reference Number: ***1