Bad service
<p>I renewed my contract with MTN and was advised I would receive 30GB over 3 months as part of the package, 3 weeks later I,m still waiting for the data to be loaded. Tried the call centre 5 time and was told this would be loaded withing 24hrs. Total bad servce by MTN and will not renew again with this provider and advise not to use them foing forward.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly note that we have logged an urgent request no: REQ:*** to our system administrators to investigate and resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***7
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly note that we have logged an urgent request no: REQ:*** to our system administrators to investigate and resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***7
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly note that we have logged an urgent request no: REQ:*** to our system administrators to investigate and resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***7
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly note that we have logged an urgent request no: REQ:*** to our system administrators to investigate and resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***7