Bad Service !!!
<p>I had a contract with Mtn, I tried to get to retentions to cancel my contract as it was ending, they just cancelled my contract, increased my premuim there after and they still want to debit me why cause the contract has ended. Terrible Service !!!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your id number or account number in order for us to investigate and resolve your problem accordingly.
warm regards
mike
Complaints Management Team
Reference Number: ***6
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your id number or account number in order for us to investigate and resolve your problem accordingly.
warm regards
mike
Complaints Management Team
Reference Number: ***6