Bad service

Hi, I’m not happy at all, end of June I’ve paid my 3rd installment of 24 months contract and ever since I had this phone, I never made a call because my sim card doesn’t allow me to make calls and I never use my 100 minutes tht m getting yet disappear every month.

I keep on calling 083 135 but I don’t get help, the only thing I get is being put on hold until the call get hang up. I spoke with Xolile on the 4th, she made me wait while she reboot her system, until today she hasn’t come back to me and my problem is not solved.

I also want to find out, what’s going to happen to all the minutes I ddnt use but paid for?

I really don’t know why I always have to come here when I have a problem with MTN, they don’t reply emails, 135 is bad, they don’t reply their Facebook inbox.

Eish.