MZ
Mandy Z

1 reviews | Active since Dec 2017

29 May 2020, 00:44

Bad service

It really frustrating when we as customer's are not being taken serious..i made a sim swop on Thursday at 07h30 and was told it in progress i need to until the next day to start using my number... i waited then i checked my number is still not working called again and was told it been sent ro management for authorization i must try it after 7pm i did just that..am checking my number nw at 00:42 and it still not working i need to make payments as this is my mainly used number am lossing out on very important calls here

0
Replies (1)
MZ
Mandy Z's update02 Jun 2020, 13:02
Reviewer Update
Sim swop was done 3 times over the phone and still no assistance why must i go stand on long ques when managers should be doing they work..the consultant told me that the manager has not yet authorised and i passed all the questions