BE
Ben E
1 reviews | Active since Oct 2014
20 Sept 2015, 16:56
Bad sercice
My contract with Mtn has expired so i went to prepaid with them. The same day 12/09/2015 my Mobile data was switced off and is still off and they couldnt help me. I must wait and see what happens. Today is the 20/09/2015 and still no answer,WHY.??? Who did switch it off and why,service is pathetic !!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
21 Sept 2015, 13:32Hello Ben Engelbrecht ,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply21 Sept 2015, 13:32
Official
Hello Ben Engelbrecht ,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,