1 reviews | Active since Jun 2015
Bad reception and service
<p>I have been a MTN customer from the day of their existance but the tower at work (Rosslyn Pretoria) cannot hold a call and they do not care. I am running a business and must call a client 15 times sometimes just to finish a conversation, it keeps dropping teh call or just go quite. If they phone me then I must call the client back on my costs. It is impossible to talk to clients like this and run a business in this manner.</p> <p>We have logged many calls from end of 2016 but no feedback nor fixing te problem so it is clear that MTN does not care about loyal customers and happy that their network gives us this type of service. Most times you cannot holdthe call more than 1 minute.</p> <p>I will start to talk to Vodacom to switch my own contract and all my workers over to them and hopefully we wil get a better service.</p> <p> Very unhappy client who convinced so many customers before that MTN is the best but clearly it is not the case anymore.</p>
