Bad Reception
<p>Good morning.</p> <p> </p> <p>I've had trouble with the reception at my home (shows 3g, no data flow, can’t make or receive calls once connected calls get dropped)</p> <p> </p> <p>I phoned, filled in forms, got a reference number and a mail stating that they would attend to it within 10 working days.</p> <p> </p> <p>It’s been more than a month now and no contact and the service at my home is still the same.</p> <p> </p> <p>Can someone please help me sort this out.</p> <p> </p> <p>Thanks</p>
Good Day Coenraad Thiart,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our Coverage Help Desk a Coordinator has visited your house on the 28 June 2016 and advised you on the Booster while we are working on building a Network Tower.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Coenraad Thiart,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our Coverage Help Desk a Coordinator has visited your house on the 28 June 2016 and advised you on the Booster while we are working on building a Network Tower.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Hi Itumeleng.
Can the Coordinator please supply me with the name of the person he / she spoke to?
I think someone is lying, both my wife and i work during office hours and to this date no one has contacted us or been to my property regarding this issue.
Thanks
Hi Itumeleng.
Can the Coordinator please supply me with the name of the person he / she spoke to?
I think someone is lying, both my wife and i work during office hours and to this date no one has contacted us or been to my property regarding this issue.
Thanks