IB
IZAAN B
1 reviews | Active since Oct 2015
04 Nov 2015, 09:52
Bad, poor Service from MTN
Dear Alice,<br> <br> I appreciate the assistance in this regard and the according credit of R1852.34.However with reference: \The wholesale bundle billed on the same cell phone number are purchased via self-service from the handset which you are liable for the charges"The contract was initiated in July 2014"
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Replies (1)
MTN South Africa's replyOfficial
05 Nov 2015, 11:34Hello Izaan01,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. credit of R1852.34 incl vat is send for approval , please pay your outstanding amount to bring your account up to date .
It is certainly not our intention to dissatisfy our customers,Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. credit of R1852.34 incl vat is send for approval , please pay your outstanding amount to bring your account up to date .
It is certainly not our intention to dissatisfy our customers,Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***
MTN South Africa's reply05 Nov 2015, 11:34
Official
Hello Izaan01,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. credit of R1852.34 incl vat is send for approval , please pay your outstanding amount to bring your account up to date .
It is certainly not our intention to dissatisfy our customers,Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that the matter has been resolved. credit of R1852.34 incl vat is send for approval , please pay your outstanding amount to bring your account up to date .
It is certainly not our intention to dissatisfy our customers,Please feel free to contact us should you require additional information.
Regards
Rosetta
REQ:***