SG
Sachen G

1 reviews | Active since Oct 2019

05 Sept 2022, 07:18

Bad, pathetic service

Good day, Let me start of with its been a horrific journey with mtn. I took a contract for uncapped home lte and that sales guy was all to good in saying how it's uninterrupted and good connectivity and good speed, I believed him cause I have two other contacts with them and no issues. Since getting this contract I've had nothing but interruptions and connectivity issues. It is an absolute nightmare getting ahold of them and when you do they say they are having trouble with the towers and they currently fixing it and it should be sorted soon. The issue is still the same so unless they are building a new tower I wonder what is taking so long since it's there go to excuse. I'm honestly fed up and irrate, I've had to reboot the router atleast 5-6times daily because it has lost connection🤬. When I called the tech department they told me connection is weak in my area but the sales guy said its perfect I should not have any issues, we'll clearly his a lying piece of s#*t. I've had enough of there continuous bull****. I've sent an email on the 2nd of September and there has been no response. I am considering canceling all my contacts with them. As I feel deceived by them what an absolute displeasure it has been. If I do cancel they should waver the cancelation costs due to there poor service levels. it's a shame because rating you one star is to high. They can either contact me on *** or email me ***

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