Bad overall customer service

<p>My MTN number is *** and my name is Fabian.</p> <p> </p> <p>As at 20 May 2016, I bought 1GB data around past 17h00 and come 21 May 2016 around past 13h00 it is all gone, I call customer service for an explanation as to where all my data went since I only downloaded a few pictures that are worth kilobytes, I get taken from pillar to post, speaking to a Caroline did not help, then another consultant whose name I forgot, then Tieho Mokoena who was working with me to get it resolved, unfortunately I got disconnected while he was trying to be of help, I appreciate his time and effort. I realised that there is really no point calling MTN Cutomer Service after all so I went to buy airtime worth R100 to convert into data again, I buy yet another 1GB for R89 then check to see if it came through by dialling *141#, yes the 1GB was successfully loaded. however I realise that my airtime is short of around R4,63. I then call MTN again to enquire as to what happened to my airtime since I have not transacted anything over the Internet as yet, as well I have not even called or sent an sms to anyone, again I am speaking to a certain Mmabatho who ultimately tells me how much of a problem I have as a person, which was rather uncalled for, trying to explain my scenario to her did not help one bit and she even refused o assist me with information as to where my data is actually going. So my review is that this huge Mobile Network Service Provider is actually expensive and not worth it. I would not normally cry for R4.63 but it is not even the first time this happens, while I only just recently switched to MTN from Cell C hoping for a better service. I am considering trying 8Ta now, thanks to all the bad service one is recieving from MTN.</p> <p> </p> <p>I am basically feeling ********** and even provided a bad service, for such a huge company some, if not most of their customer service consultants are not well-trained, they don't even bother to let you finish presenting your case.</p>