CV
Chris V
1 reviews | Active since Aug 2010
19 Oct 2015, 10:30
Bad-No Service
I've received a call that from VVM Attorneys informing me that MTN has handed my wife over for the failed payments on her contract, and she has been listed on ITC - but she has been on #$% PAY-AS-YOU-GO for the last year and a half?!<br> <br> My phone has just been suspended for \no payment"- 13 days after I've paid my account?!<br> <br> I AM SO OVER THIS BS SERVICE!!!<br> """
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Replies (1)
MTN South Africa's replyOfficial
19 Oct 2015, 20:44Hello orilon,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that one of our colleagues sent you an email today explaining the reason for your line being suspended. Our legal department will look into the case regarding the account for your wife and revert with feedback.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that one of our colleagues sent you an email today explaining the reason for your line being suspended. Our legal department will look into the case regarding the account for your wife and revert with feedback.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply19 Oct 2015, 20:44
Official
Hello orilon,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that one of our colleagues sent you an email today explaining the reason for your line being suspended. Our legal department will look into the case regarding the account for your wife and revert with feedback.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that one of our colleagues sent you an email today explaining the reason for your line being suspended. Our legal department will look into the case regarding the account for your wife and revert with feedback.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***