BR
Bennie R
1 reviews | Active since Nov 2013
01 Jun 2015, 10:41
Bad / No service
Good day<br> <br> I am struggling since the middle of May to get hold of the call centre / Finance department.<br> <br> Also send numeros Hellopeter reports without any satisfaction.<br> <br> This is the worts service i have recieved from a big company like MTN and what a shame !
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello bdurandt,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was never our intention to have dissatisfied you in any way.
We see that you've been contacted by Jay Govender and we see that the account has been credited with an amount of R1399.99.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was never our intention to have dissatisfied you in any way.
We see that you've been contacted by Jay Govender and we see that the account has been credited with an amount of R1399.99.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello bdurandt,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was never our intention to have dissatisfied you in any way.
We see that you've been contacted by Jay Govender and we see that the account has been credited with an amount of R1399.99.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the breakdown in service experienced. It was never our intention to have dissatisfied you in any way.
We see that you've been contacted by Jay Govender and we see that the account has been credited with an amount of R1399.99.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,