LS
Likhaya S

1 reviews | Active since Aug 2011

07 Apr 2016, 12:56

BAD NETWORK SUPPLIER

MTN blacklisted me without making any attempts to contact me. I contacted 808 and they said my account is with Lawyers but the number they gave me is not working always says I must leave a message. My name is in the mud because of them.

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Apr 2016, 15:53
Official
Hello lsiyolo,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. According to our records a letter was created and sent to you on the 08 August 2015 and again on the 21 August 2015 notifying you of the arrears and that Legal steps will be taken against you if the amount is not paid.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***