OD
Otsile D
1 reviews | Active since Jan 2015
09 Mar 2015, 09:42
Bad network issues
I have repeatedly received a message that I have no funds even when I have plenty of airtime and data. i have been experiencing this problem for past couple of weeks.
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Replies (1)
MTN South Africa's replyOfficial
13 Mar 2015, 10:34Hello Ostero,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you,
Kagiso.
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you,
Kagiso.
REQ:***
Best regards,
MTN South Africa's reply13 Mar 2015, 10:34
Official
Hello Ostero,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you,
Kagiso.
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you,
Kagiso.
REQ:***
Best regards,