1 reviews | Active since Jul 2020
Bad MTN service
I can not describe my disappointment with MTN today! I would never ever refer anyone to use this company as their service provider!!!!
On 1 June 2020 MTN sent a debit order through my account for the amount of R566.54. That debit order was not legal as I made the payment for that month on 26 May 2020 total value R650-00. When I went to the shop they told me there was no money outstanding and they can not tell me why the MTN services were stopped! This month MTN did the same!? Only the debit order was R1366.03. Payment for the month in question was made on 25 June 2020 amount R650-00
I am currently 36 weeks pregnant and can not be without a network because MTN feels like it!!! What if I need to contact someone to assist me? No person should have to deal with this kind of stress in times like this!!! And what is the cherry on top is the fact that I am actually a paying customer that gets treated like this!!!
Not only that my other debit orders bounced because of MTN unjustified acts! Who will be paying for that?
You have no idea what inconvenience MTN has caused in my life!
MTN are unreasonable and irresponsible with their customer!!!
This morning I called your customer services and said I want feedback from a supervisor or manager before 12:00. My guess is I will wait until kingdom comes...
