Bad MTN service

A week ago, last Sunday, I went to my nearest MTN shop to open a new contract. They had to port my existing number before doing the contract so I had to wait 24 hours before we could proceed. Which is something I have never heard of before. I have ported a number before and still walked out with my new phone that same day.

After the 24 hours have passed I went back to MTN to finalize the contract and collect my new device, only to hear they don't have stock. They kept changing their story, first saying stock will arrive Wednesday then saying no later than Friday.

I am extremely disappointed in the service. In the meantime I have to struggle without any data and airtime, only buying what I need when necessary.

I really would have considered a different service provider if I wasn't staying in a remote area.