BAD MTN CUSTOMER SERVICE AND UPGRADE

The worst customer service ever!!! Last year during black Friday mtn customer service agent gave me a non complaint contract and when I called in during Feb 2024 I was told they will investigate the matter. After the investigation they told me that the contract was non complaint and I'll get reversed to my old contact and pay around R560. Wasn't told that it's a month to month so higher tarrifs will be charged or I need to call MTN UPGRADE to upgrade. I'm calling in since April now to sort out the issue because all of I sudden the billing shows R1060 per month. RUDE CUSTOMER SERVICE AGENTS. THEY BACK CHAT INSTEAD OF LISTENING TO THE CUSTOMERS COMPLAIN. CUT THE CALL MOST OF THE TIME. MTN DOES NOT CARE ABOUT CUSTOMERS TIME AND MONEY. ABSOLUTELY HORRIBLE!!! THEY TELL A DIFFERENT AMOUNT ON CALL AND THEN BILL YOU SOMETHING ELSE. THEY ARE *******S