AM
Amanda M

1 reviews | Active since Nov 2024

13 Nov 2024, 02:22

Bad MTN customer service

Went from pillar to post trying to get my data working,as several agents told me it was a network issue on their end and i should reboot my phone to get it up and running. I did that the entire day still couldn't use my data. Took my precious time to call in again the following day still dealing with RUDE agents asking me "what should we do if its network" and on top of that tgey see usage of data ,i asked how that was possible when i havent been able to use my data ,i asked to be transferred to a supervisor(layla) who told me that MTN never had any recent network issues so basically all these other agents **** just to get me off the phone. A Waste of time dealing with *********** people. BAD customer service ever. Im changing network carriers as we speak and trust me im spreading the word to influence my loyal family to do so as well.

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