Bad MTN customer service

<p>Bought a phone at PEP. Entry level Vodacom Android phone which I found out had battery heating and screen going blank problem. I exchanged the phone and bought another Hisense U601S Dual sim. After setting it up wanting to send and receive mms, found out that both MTN and Vodacom do not support or have settings. Today I went to Ottery Centre both to Vodacom and MTN that could not assist to get me the settings. I went back to PEP and asked the lady to get the MTN rep to contact her as the 2IC to tell her why I cannot send mms or have settings added to my phone. I am still awaiting feedback. <br />The fact of the matter both MTN representatives at the MTN branch was unhelpful. Their attitude to get me out of the shop was evident when I told them of my situation. They were impatient and irritated and told me they can't assist after phoning customer service. So they had the nerve of telling me they cant do it in store. Very ***********. I won't go back.</p>