JS
JACQUES S
1 reviews | Active since Mar 2009
04 May 2015, 13:54
Bad internet signal in Hatfield
How is it possible to not have decent internet signal in a big city like Pretoria? I have 2 contracts with MTN one being a data. Sins I moved to Hatfield I only get edge and it barely loads a web page (mostly it does not load). This I feel is unacceptable as it is a metropolitan of South Africa. Being a student and business hub this is bad for you MTN. So be advised if you are thinking of MTN if you are in Hadfield Pretoria. Vodacom gives 4G come on MTM you can do better!
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MTN South Africa's replyOfficial
14 May 2015, 10:45Hello jacques2strydom,
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience and for the delayed response.
I do understand how frustrating this can be, please go the link: https://goo.gl/1Tu3dZ, and do log your details there for our coverage team to assist or you can call them directly on *** or email this directly to them at *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience and for the delayed response.
I do understand how frustrating this can be, please go the link: https://goo.gl/1Tu3dZ, and do log your details there for our coverage team to assist or you can call them directly on *** or email this directly to them at *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
MTN South Africa's reply14 May 2015, 10:45
Official
Hello jacques2strydom,
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience and for the delayed response.
I do understand how frustrating this can be, please go the link: https://goo.gl/1Tu3dZ, and do log your details there for our coverage team to assist or you can call them directly on *** or email this directly to them at *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience and for the delayed response.
I do understand how frustrating this can be, please go the link: https://goo.gl/1Tu3dZ, and do log your details there for our coverage team to assist or you can call them directly on *** or email this directly to them at *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***