Bad handeling of upgrade delivery and debit lrder problems with mtn

I refer to my previous recview of mtn. Today i was once again disgusted witb service provided. On the 4 th April 2024 an mtn agent contacted me regarding an upgrade which i canceled due to.delay in delivering. On the 10 th April 2024 i done an ipgrade online. I received an sms regarding delivery. No date was given in the sms i received. I bought this under the attention og mtn by mail. I received a call from the courier that delivery will tske place today. Mtn contacted me today for an opt so that delivery can takre place. A total contast. I also complained about my uncessufull debit orders lately. I then received an sms that i must approve the debit order. Mean while the debit order is active at my bank and on my bank app. Then i received another sms stating my method of payment has been changed to cash. Unbelievable Mtn is totally useless and incompetant. Very angry and disastified complained to. Manangement by mail. Only to receive apologies. What a useless company.