Bad experience with regards cancellation of my contract I paid for a router that I never had or even used

Bad experience with regards cancellation of my contract I paid for a router that I never had or even used . They sold me the wrong item returned it the following day but they never 👎🏾 refunded me and also debited me Reference number: f9f01abb-cf65-41a2-8f62-36b88ea20b5d .Worst company ever.