TM
Tsakani M
1 reviews | Active since Mar 2018
03 Mar 2018, 17:26
Bad experience with mtn
I took a phone from mtn with a 30gig promo its been over a week now and the data dolololo....bad service i called a million times but nothing is being done.and the data promised it went in vain.
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MTN South Africa's replyOfficial
06 Mar 2018, 11:16Dear Tsakani,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of not loading your 30GB data on time.
We value your input and also appreciate the time you took to raise your concerns with us.
We would like to confirm that this data was loaded and therefore this matter is now resolved.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply06 Mar 2018, 11:16
Official
Dear Tsakani,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of not loading your 30GB data on time.
We value your input and also appreciate the time you took to raise your concerns with us.
We would like to confirm that this data was loaded and therefore this matter is now resolved.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,