Bad deal MTN uncapped month to month

MTN is currently running a home uncapped month to month internet deal. Do not take the deal. I have never been able to connect to the internet since I took the deal which comes with a free to use router. As I write this review, it's the 5th day of not being able to connect. Every Call Center Customer Care agent I speak with tells me a different story as to why the router is not working. Some say "My Sim was not Ricad successfully, others say the issue is with all the routers, and that MTN is working to resolve this issue. The MTN store at Greenstone where I took the deal is unable to cancel the deal without charging me R2400 cancelation fee, for a router that has never worked since I got it in my possession. They debited for two months ahead plus the R150 once off Sim card fee on the 1st day of the application, which was easy for them to do, but canceling is a mission impossible. Tomorrow will be my sixth day of trying to cancel this thing.