Bad data signal
I live about 500m from a MTN signal tower.Previously we had exelent signal strength untill Jan 2016.It also seems as if data is being used up much faster(Are they trying to make up their fine in Nigeria???)<br> <br> I have spoken with NDLUNDLU AND ROBIN at their Network Connection department. They seem not to know how to.help.As a matter of fact they keep putting me trough to other department who seem even more incompotent.<br> <br> I have been a client of MTN for about 20 years but am considering moving to another service if they dont come back to me with satisfactory answers
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Apr 2016, 10:47Hello Gillium,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply18 Apr 2016, 10:47
Official
Hello Gillium,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,