NM
Ntombenhle M
1 reviews | Active since Apr 2024
19 Dec 2024, 16:06
Bad customer servise
Upgrade done free gift was offered sales representative by the name of Emmanuel Cele promise that if I Upgrade I will get free gift I was told to claim my gift after delivery of my cell phone I need to claim it on the app Now am told that I missed the deadline No one told me of the deadline Ive been dealing with Emmanuel Cele and Kelebogile Acc nr BA***
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Ntombenhle M's updateReviewer Update
12 Feb 2026, 12:22 I paid the school fees in advance in December 2024 with the understanding that I would receive a discount starting January 2025. Unfortunately, the discount was never app****, and despite sending multiple emails since January requesting a refund, I have received no response. The lack of communication and failure to address this issue is extremely disappointing. It is frustrating to be ignored after making payments in good faith. I expected a higher level of professionalism and accountability.
I hope the school takes this feedback seriously and improves its communication and financial processes.
I hope the school takes this feedback seriously and improves its communication and financial processes.
NM
Ntombenhle M's update12 Feb 2026, 12:22
Reviewer Update
I paid the school fees in advance in December 2024 with the understanding that I would receive a discount starting January 2025. Unfortunately, the discount was never app****, and despite sending multiple emails since January requesting a refund, I have received no response. The lack of communication and failure to address this issue is extremely disappointing. It is frustrating to be ignored after making payments in good faith. I expected a higher level of professionalism and accountability.
I hope the school takes this feedback seriously and improves its communication and financial processes.
I hope the school takes this feedback seriously and improves its communication and financial processes.