BAD CUSTOMER SERVICES(173) AND VERY UNHELPFUL

<p>About a year ago my airtime and data started disappearing and i was not even on my phone or internet</p> <p>So i decided to call Mtn(173) the consultant asked me what the problem was, i explained to her what was happening, she went onto the system and checked my profile, according to her i had DATA SHARE activated.</p> <p>I told her i never heard of that, she told me how to check on phone while she was on the line, so i done as she said and explained to her nothing is activated.</p> <p>I asked for a Supervisor/Manager , she rep**** they in a meeting , she will give them my name and number to call me.</p> <p>Days went by, Weeks went by.</p> <p>about a month later a supervisor called me, explained him everything told me he will forward my complaint to the technically side and get back to me.</p> <p>months went by, no one called so i decided to call, when i spoke to a consultant she told me no complaint was lodged. Then i was FURIOUS</p> <p>She said she would logde a complaint for me and some one will call.</p> <p>No One called me TODATE.</p> <p>About 2 months ago it started to happen again, i called(173)got thru to the branch in Durban Mount Edge Combe, spoke to the consultant and explained her my situation, she told me the same thing the consultants told me 1 year ago, i told her in advance i have no Data Share activated cause i`m checking while she is chattintg to me, told her i want to speak to a supervisor</p> <p>the supervisor came her name is Tunay, i explained to her my Data and Airtime is Disappearing she also looked onto my Profile, i told her please don`t tell me i have Data Share activated cos i dont have, i also told her its not the first time its happening and also told her about my previous experiences i had with Mtn customer care and supervisors.Tunay said not to worry she will get to the bottom of this.</p> <p>I`m still waiting for Tunay to call me TODATE,</p> <p>this is very bad service of mtn, I HAVE BEEN A CLIENT FOR 17 YEARS ALREADY</p> <p>Never complainted before, but this cant carry on, me losing data and airtime</p> <p>In my 17years never did i ever win a competition or anything, but friends of mine who was only ayear won some much money already</p>