Bad customer service on a critical issue

On the 27 July 2020 my active mtn cellphone number was recycled and allocated to a contract account and left me with access to my cell number and access my cellphone banking, I have called the MTN Champion call centre with no success and consultants not being helpful and not listening to the issue which has placed me in a difficult situation because the number is used for my cellphone baking and numerous account.

Inquiry Ref: ***