Bad Customer Service From MTN BLUECRANE MALL Springs

On Sunday I went to MTN at the BlueCrane Mall u Springs to upgrade 3 Contracts of us.First to Notice was again they didn't had stock a few customers was un happy about it not only myself.Second they didn't know the product that we was asking quiestion about.We was at the store around 14h25 and they said they will phone monday because the People who needs to help them is all ready closed.On Monday I received q SMS from the Store Assistant Michelle at 12h52 that she did call and they will get back to her about the product but if they did not phone her she will phone at 14h00 and let me know.At 17h00 no feed back from MTN.Myself and my husband deside to drive to the store again.At 17h25 Monday after no phone call or any answers yet.

When we arrive at the Store still no answers for us and no stoc****!!The Store Assistant that helps us said she is of on the 03/09/2019 she will only get back to us on the 04/09/2019.Than the other Assistant Chantell said it's no worry about it she will phone me.

It's now 15h38 and still no call receive. Really what kind of Customer service is this???? Mrs.M Posrhumus ***