MM
Mosa M
1 reviews | Active since Mar 2015
18 Sept 2018, 20:28
Bad customer service from mtn
I d like to know from Hagashnee Naidoo feom the mtn sales department why i am not getting the deal i signed up for. I signed up for 10 day time fb for R200 but i have been getting 5gb for over R300 a month. After making numerous calls to mtn i could not get to you as all agents told me the answers would be with you . I need to credited all months i was ****** for both data bundles and the over charges. I expected a call from mtn to explain what happened but nothing has happened. I need an explanation and commitment to reimburse
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Mosa M's updateReviewer Update
27 Sept 2018, 23:54Hi Mike
I did not get a call to adress my issue as per your commitment. I need a call to tell me when i am getting my data and when i am getting reimbursed for over charges. Please listen to the recordings of my discussion with hargashnee to hear what the deal was
MM
Mosa M's update27 Sept 2018, 23:54
Reviewer Update
Hi Mike
I did not get a call to adress my issue as per your commitment. I need a call to tell me when i am getting my data and when i am getting reimbursed for over charges. Please listen to the recordings of my discussion with hargashnee to hear what the deal was